Policies & Procedures

Privacy Policy

Sure is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include your name, email address, phone number, and financial information.

Google User Data

With your permission, we may access Google user data, such as information from your Gmail account related to loan statements and financial communications. We access this data solely to provide you with automated financial insights and loan analysis services.

When you grant us access to your Google account data, we process this information to extract relevant loan details, payment schedules, and interest rates. This data is used only to enhance our ability to provide accurate recommendations for optimizing your loans and credit.

Your Google user data is stored securely in our encrypted database with strict access controls. We implement industry-standard security measures to protect this information from unauthorized access. We store this data only for as long as necessary to provide our services, and you can revoke access to your Google data at any time through your account settings.

We do not share your Google user data with third parties. We never sell your Google user data to advertisers or other third parties.

Our usage of information received from Google APIs will comply with the Google API Services User Data Policy, encompassing the requirements for Limited Use.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to process your transactions, to send you technical notices and support messages, and to communicate with you about products, services, offers, and events.

Email and Third-Party Service Data

When you grant us access to your email or other third-party services, we use this data exclusively to provide you with personalized financial insights and loan optimization recommendations. Your data is only processed to deliver the specific services you've signed up for.

We do not use your personal information to train or develop artificial intelligence or machine learning models beyond what's necessary to serve you. Your data remains private to your account and is used solely for your benefit, helping you make informed financial decisions.

Data Retention Policy

We retain your personal information for as long as necessary to provide you with our services and as described in our Privacy Policy. We may also retain and use this information for a longer period as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Last updated: 9th April 2025